Customer Satisfaction Survey

Bakers Waste Services strives to be the best but only you, our customers, know if we succeed. So, we are asking our valued customers to rate how good we are so that we can identify areas where we need to improve, in turn providing a better service to all our customers.

All responses will be treated with the strictest of confidence.

Telephone Manner

On a scale of 1 "extremely dissatisfied" to 4 "extremely satisfied", how would you generally rate the way we handle your telephone enquiries?

1 234

Do you want to tell us why you gave that response?

Customer Service

On a scale of 1 "extremely dissatisfied" to 4 "extremely satisfied", how would you rate your experience of our customer service?

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Collection Service

On a scale of 1 "extremely dissatisfied" to 4 "extremely satisfied", how would you rate your experience of our collection service?

1234

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After Sales Service

On a scale of 1 "extremely dissatisfied" to 4 "extremely satisfied", how would you generally rate our after sales service?

1234

Do you want to tell us why you gave that response?

Do we listen to and rectify your complaints satisfactorily?

Yes No

Is our accounting system accurate and our invoices clear?

Yes No

Are you pleased with the overall service that Bakers Waste Services offers?

Yes No

Finally, would you recommend us to other customers?

Yes No

Your Company Name

If you wish us to respond to any points you have raised, please enter your Company Name

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